Privacy Policy
Last updated: DRAFT — pending client review
Who we are
Pioneer Automation Services Pvt. Ltd. ("we", "us") is an industrial automation training and engineering company based at 202, Balwant Apartment, Plot 18, Central Excise Colony, Near Chhatrapati Square, Nagpur,Maharashtra – 440015, India. You can reach us attraining@pioauto.inor +91 81499 35583.
What we collect
When you submit the enquiry form on this page, we collect:
- Your name
- Your mobile number
- Your email address
- Your city
- The course you are interested in
We also record the advertising campaign parameters attached to your visit (such as UTM tags and advertising click identifiers), the page you submitted from, and your IP address. This tells us which advertisement brought you here and helps us prevent automated spam submissions.
Why we collect it
We use this information for one purpose: to respond to your enquiry about our training courses. That means contacting you by phone, WhatsApp or email to share course details, batch dates and fees, and to answer your questions. We ask for your explicit consent to do this on the form itself.
We do not sell your personal information, and we do not share it with third parties for their own marketing.
Cookies and measurement
This page uses Google Analytics 4 (via Google Tag Manager) and the Meta pixel to measure how our advertisements perform — for example, how many people who saw an ad went on to submit an enquiry. These tools set cookies and may share limited event data with Google and Meta, who act as independent controllers of that data. You can readGoogle's privacy policyandMeta's privacy policyfor details. You can block these cookies in your browser settings without affecting your ability to use this page or submit the form.
How long we keep it
We keep enquiry details only for as long as we need them to follow up with you and for our own record-keeping. If you ask us to delete your details, we will.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you have the right to ask us what personal data we hold about you, to have it corrected or completed, to have it erased, and to withdraw the consent you gave us at any time. Withdrawing consent will not affect anything we did before you withdrew it.
To exercise any of these rights, or to stop hearing from us, emailtraining@pioauto.inor call +91 81499 35583. We will act on your request without undue delay.
Keeping your data safe
Enquiries are transmitted over an encrypted HTTPS connection and delivered to a company mailbox. We take reasonable technical and organisational measures to protect your information against loss, misuse and unauthorised access.
Changes to this policy
If we change how we handle your information, we will update this page and change the date shown at the top.
Contact
Questions about this policy or your data? Contact Pravin Chawrey,General Manager — training@pioauto.in,+91 81499 35583.